Refund policy

Please note that all sales are final, and no refunds or exchanges will be entertained, except in the case where the product is found to be damaged upon arrival. In the event of receiving a damaged product, kindly contact our customer service within 24h  of delivery to initiate the return and exchange process. We appreciate your understanding and cooperation in ensuring a satisfactory shopping experience.

Replacement for any broken mug is only available on the same day the order is received and opened. Please inspect your order after delivery and contact us immediately if any item is damaged.